Install & Activate

Installation instructions, system requirements, license activation, and troubleshooting.

System Requirements

  • Windows 10 or later (64-bit)
  • 4 GB RAM minimum (8 GB recommended)
  • OpenGL 3.3 compatible graphics card
  • 500 MB available disk space
  • Internet connection for license activation (offline / manual activation is available for machines without network access, such as military and government organizations)
  • SOLIDWORKS 2020 or later for the current add-in products — older SOLIDWORKS versions (2019 and earlier) are supported with matching older product versions; contact sales for availability

License Activation

  • Run the installer first — we strongly recommend right-clicking it and choosing 'Run as Administrator'
  • Launch the product after installation
  • Enter your license key when prompted
  • Click 'Activate' to validate your license
  • For trial users of SOLIDWORKS products, select 'Continue Evaluation'
  • No internet access? Manual (offline) activation is available — contact support
  • A license is activated on one machine at a time, and can easily be moved: deactivate it on the old machine, then activate it on the new one
  • For SOLIDWORKS products you can transfer a license yourself — simply deactivate on the current machine and activate on the new machine

Updating Your Software

  • Download the latest version from Product Downloads
  • Close SOLIDWORKS and Power Surfacing before updating
  • Run the installer — it will update your existing installation
  • Your license key will be preserved during the update
  • Check Release Notes for changes in each version

Common Issues

  • Add-in not appearing in SOLIDWORKS — restart SOLIDWORKS and check Add-in Manager
  • For SOLIDWORKS products, make sure BOTH checkboxes are checked in the Add-in Manager — the add-in will not load automatically unless the 'Start Up' (autoload) checkbox is also checked
  • Verify that the version you downloaded matches your version of SOLIDWORKS, and that your license is valid for that version
  • License activation failure — check internet connection and firewall settings (or use manual activation)
  • Graphics display issues — update your graphics card drivers
  • Slow performance — check RAM and close other applications
  • For persistent issues, contact support with your system info

Still need help?

Our support team is ready to assist with installation and licensing issues.

Contact Support